PROFESSIONAL SERVICES:

GRC Due Diligence

Dynamic-GRC undertakes Due Diligence (DD) on outsourced services to give firms assurance that their service providers are managing the services in accordance with their contractual obligations.

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KEY AREAS

You can outsource operations but you can’t outsource responsibility!

Outsourcing DD gives assurance to:

♦ Regulators
♦ Senior Management
♦ Clients
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Outsourcing DD Governance

Reviewing the design, implementation and operation of the overall Due Diligence conducted on outsourced services.

Outsourced Service DD

Periodically monitor the services outsourced to ensure it is being managed in accordance with the contract/SLA.

Outsourcing Investigations

Where firms have found, or suspect, there are issues with their outsourced service(s) we plan and execute special investigations.

Outsourced DD Reporting

How ad-hoc issues and the periodic review of outsourced services are reported to Senior Management.

Due Diligence - Beyond Box Checking

Governance 

Determining the management environment around outsourced services, including responsibilities, reporting lines and reports made.

Procedures & Controls

The controls built in to ensure each outsourced service is managed in accordance with the contractual terms and any SLA.

Exceptions/Investigations

How the management can effectively identify and resolve issues identified with outsourced services.

DD Reporting

Review the DD reports prepared and periodically presented to Senior Management, including: completeness and effectiveness (issues outstanding/resolved).